Doubt if everyone reads this but AA is definitely the worst airline in the world. Didn’t fly them For a long time as a consequence of interior troubles.
went on the Dominican Republic on vacation with my wife and son on july31 til aug 7th 2015 had a good time until eventually the perfect time to go house, the flight leaving within the aug7th had a delay for eight several hours for departing to Miami then suppose to connect and head to dulles airport.
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The worst flight knowledge of my daily life was taking my family of sixteen on American Airways. Misplaced our luggage both of those ways. We will not be traveling American once again.
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Our flight from Greenville, SC to Dallas arrived punctually but we had been required to keep on being within the plane on tarmac for almost 90 minutes creating quite a few to miss out on connecting flights. AA screwed up again–no one pleased with becoming addressed like cattle; you have never appreciated your clients.
The complete opposite is your personnel Liibide (sorry I didn’t obtain the spelling of his name). I hesitate to get in touch with him a Shopper Service Rep. He did help me with some troubles I'd on my outgoing flight but mainly was of no help in any way with my return flight.
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March twenty five I flew from Austin to Ft Myers which has a aircraft alter In Charlotte. When reserving my flight I asked for wheelchair aid. Needed to hunt just one up in Austin. Was taken to gate 2hours beforehand but was confident there would be aid for boarding. Gate was altered without any a single at he desk could uncover no guidance, and with wonderful issues proceeded to new gate. Yet again no guidance in boarding.
I made an effort to make reservations for a close-by lodge by way of your Airline Accommodations services just to master that there were no vacant rooms available. I used to be left to join the rest of the displaced travellers to sleep while in the airport terminal over a cot that has a blanket and pillow. I am appalled that from the 21st Century, I had to expertise this degree of humiliation.
I've to admit which i was selfishly pleased to have the ability to e book my flight ahead of all of your other customers and which the agent was able to eliminate the charges.
I’m no positive who to send out this information to…this is the only e-mail I could discover. I felt that 85% with the agents Doing work in between LGA and JFK in between eight/nine and 8/ten have been particularly unfriendly. My spouse And that i have been scheduled to important link fly from LGA to CMH eight/9 over the 6pm flight. Due to temperature it absolutely was delayed and following sitting down around the Tarmac for over 2 hrs was in the long run xld. Comprehensible. I'll say the flt staff was very accommodating, pleasant and enjoyable. However whenever we waited in line we have been eventually handed new boarding passes with nothing stated by the man carrying a vest Having said that “supervisor”…he did say This can be the 1st and only possibility (eight/10 at 815pm). We took it and stayed on the airport to find out about standby options the following early morning when gate brokers returned. When the agents returned (we if class were awake 24 hrs at this stage) they shocked us by indicating that our alternate return was booked outside of JFK not LGA…nice of SOMEONE to tell us this vital detail!
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I had been overcharged for a 3rd bit of luggage on an international trip USA to Uruguay. I've tried out using the web site e mail to try to acquire a refund; no reaction.